Coffee that earns you coffee
Buy a tea or coffee at Heidi and you collect a stamp towards a free one. Keep those stamps in our app, or on a loyalty card you can start at any till in under a minute.
Two ways to collect
The Heidi app
Order ahead, pay from your phone and watch your card fill up as you go. It works at our five high street shops, and there’s a free coffee waiting for you the moment you sign up.
The loyalty card
No app, no plastic, nothing to lose — just your phone number at the till. It works everywhere we do, including inside Daniel and Elphicks.
Where each one works
- Our high street shops
- Chelsea, Haslemere, Richmond, Windsor Royal Station and Caracoli Alresford. Loyalty card and app.
- Heidi and Foggs in Daniel, Windsor
- Loyalty card only.
- Heidi in Elphicks, Farnham
- Loyalty card only.
- One card per group
- Stamps live with the shops you earned them in. The three groups keep separate cards, so a stamp from Windsor Royal Station can’t be spent in Daniel.
Collecting, start to finish
Whichever way you collect, it works like this.
Start a card
Download the app, or give your phone number at the till. Either takes about a minute, and you only do it once.
Buy a tea or coffee
Every hot drink earns a stamp — in store, or ordered ahead in the app. Buy a round and you’ll get a stamp for each drink.
Your eighth is on us
Seven stamps, and the next drink is free. Any hot drink on the menu, any size.
One thing worth knowing
Two of our shops sit inside someone else’s department store — Heidi and Foggs in Daniel, and Heidi in Elphicks. Those shops run on the store’s own till system, so their loyalty cards have to be kept separate from our high street shops and from each other. It’s not our first choice either, but it does mean you can hold all three if you’re a regular in more than one place.
Go deeper
- The Heidi app: order ahead, skip the queueOrder ahead and your coffee is being made before you walk in. Pay at the counter without reaching for a card. Collect stamps without carrying anything. And because we’d like you to try it, your first coffee is free.
- The Heidi loyalty cardA stamp for every hot drink, and the eighth one is free. There’s nothing to carry and nothing to lose — your phone number is the card. Start one at any till in under a minute, or set it up now and arrive ready.
- Heidi gift cardsGood for coffee, a loaf, a birthday cake, or all three. Buy one in any shop, or send one by email in about a minute.
- Find your HeidiEvery Heidi shares the same ovens. Find your nearest, and what makes it its own.




